Welcome to Ladies Wide-Fitting shoes             

                                              Spring-Summer 2012  www.shoestyles.co.uk

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Spring Summer 2012

Returns Policy

It is our intention to offer a problem-free mailing service that customers will use on a regular basis. Our reputation depends on our level of service and customer satisfaction.
 

All items are checked thoroughly prior to dispatch and should reach you undamaged and ready for use.

In the unlikely event that items are received faulty or damaged, then a total refund (including return shipping) is given.

Should you find the goods unsuitable (wrong size or colour for example), a full refund will be offered. However, you will be obliged to pay the cost of the return shipping. We will endeavour to advise and hopefully provide you with a suitable replacement - and would share the outward shipping cost on the replacement pair.

The Consumer Protection (Distance Selling) Regulations 2000 recommended a return period of 7 working days, within which the consumer can return their goods without giving a reason, we would like to confirm that we offer the consumer the right to return their goods within 14 days.

None of the above affects your statutory rights as a consumer.
 

Please email us first if you require to return an item. customercare@shoestyles.co.uk

Please do not send until you receive our instructions , as we will not accept your returned item.

You may return unworn  faulty goods within 14 days of receipt of your order.

All faulty goods can be returned for a full refund.

We will refund in full the cost of the product provided you have proof of purchase, without this we can only offer exchanges for the same product.

If you have any queries call us on 01673 862328.

Returns Address. (Print Label)

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Shoestyle ( Customer Returns Department)

4 Weir Farm Paddock

Scothern

Lincoln  LN2 2XA